One of the hardest aspects of competitive analysis is to perform a detailed feature-by-feature breakdown of each of your identified competitors. This is much easier to do within a B2C space than B2B – simply because within B2B, you (more often than not) don’t have access to the products themselves to do the feature analysis.
With B2C products, you can either a) get access to them to analyze for free or b) pay a fee to get a license to analyze them. On the B2B side, you are probably going to have to deal with sales calls, trials, demos, and other avenues in order to get the data you require.
I’ve put together a simple Google spreadsheet you can use as a guide / template to get started.
First off, try to group the features as best you can – and really, you are looking for features that you have and competitors don’t and vice versa. Knowing what competitors have that your product doesn’t (and keeping up-to-date on it) can help you make some of your prioritization decisions.
Each feature can be categorized in the following ways:
- Yes – this means the company has the feature
- No – this means the company does not have the feature
- On Roadmap – this means the company has the feature on their roadmap
- In Development – this means the company is working on the feature
- N/A – sometimes, certain features are just not applicable to the company
Again, this level of detail is going to be very hard to get for B2B companies. However, during your travels (and when your sales reps come up against competitors) it will start to get filled in.
That’s really about it – no need to make this more complicated or anything – it really needs to be a simple, current spreadsheet of features showing how your product stacks up against the competition.
This shouldn’t be a singular tool to drive your decision-making and/or prioritization efforts; but it’s certainly a contributor. However, putting too much weight in the data this exercise yields may drive you to commoditize features for no real market reasons, so use your common sense.
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